Hello, I am having a problem of a program crash when I run a video that is on my computer, which is imported to the program. Anyone else have this occur.
- Hello Herb wolfe Sorry to hear the unfortunate news this morning. Are you experiencing this as well for any other videos or just the video you imported? You mind adding the video you imported to this Google Drive and I'll test it on my machine: https://drive.google.com/drive/folders/1Hy1BHliqJXsydkoUXqqZqWIbFvNy7wEY?usp=sharing Looks like you are on a Windows 10 machine. This correct?
- Another useful piece of data that we would love to take a look at is your log files. You can go to help --> save log files --> feel free to email us those to support@faithlife.com
- Hey Herb wolfe Just want to check to see if you are still experiencing some crashes or is Proclaim running as expected?