- Rev Rod uh oh. At what step is this happening? When exporting the presentation or switching groups? Sorry for the inconvenience.
- during the restoring of the backup in the new presentation team.
- Rev Rod, may you please send log files over to support@faithlife.com ? Here's how: https://support.faithlife.com/hc/en-us/articles/360007374731-How-do-I-submit-log-files-