I had an offering returned with invalid account number. We were charged $3.33 for the original transaction, $3.33 on the returned transaction and a $2.50 returned fee. I was surprised by the $3.33 on the returned transaction, is this correct?
- Hi Bill Thompson, thank you for reaching out. We are looking into this now and will get back with you.
- Bill Thompson, we found the issue. I will send you a DM with the details.
Bill Thompson — Edited
If I understand this correctly, someone anywhere in the world could via the internet attack our giving platform with false gifts (bad account numbers) and we would be responsible for the processing fees?